MOD-03 / Chat

Patient access assistants

Clear answers on services and appointments, at any hour.

in: Approved service information
out: Answers on services and appointments
check: Clinical questions go to staff

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How it works

The assistant answers from content your team has approved. It detects clinical or urgent messages, stops, and points people to the right human service.

Limits

It does not diagnose, triage or advise on treatment.

Watch point

Accessibility and plain English matter here, because patients use it directly.