All systems
MOD-04 / Automation
Operational automation
Referrals and forms sorted into the right place, automatically.
- in
- Referrals, forms, shared inboxes
- out
- Routed, structured records
- check
- Exceptions queue for staff
How it works
Incoming documents are read, classified and turned into structured fields. Items the system is confident about move on. Everything else goes to a person.
Limits
Confidence thresholds are set with your team, and start cautious.
Watch point
A wrong route can delay care, so routing rules go through clinical risk review.